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- Returns must be in their original condition and delivered to Head Crack NYC within 14 days of receipt of goods.
- Cost of shipping for returns is required to be paid by the customer. Once we receive and inspect the returned item(s), Head Crack NYC will issue a refund for the original purchase price, excluding the shipping cost.
- Exchanges are available for items in their original condition, and equal order value. Exchanges are only valid within 14 days from the purchase date.
- The cost of shipping for exchanges is the customer's responsibility to and from Head Crack NYC.
- Mailing Address: Head Crack NYC, 2271 East 14th Street, Brooklyn NY, 11229.
- Covid-19 Rules: You can not return or exchange a face mask, reason being, you would not like it if we sold you a mask that someone else tried on.
